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Terms of Use

TERMS OF USE OF THE WEBSITE

store.paokfc.gr

The terms of use were updated on: 09/05/2023

 

  1. PURPOSE OF TERMS OF USE
    • In these terms of use, "we/us/our" means DIMERA GROUP SINGLE MEMBER P.C. (a company seated in Greece at 1, Mikras Asias Street, Thessaloniki, GCR No 122441704000), TRN 800435593.
    • The website paokfc.gr is a commercial e-store selling products and services online provided by physical PAOK FC Official Stores (PAOK Official Store, PAOK City Store and PAOK Mobile Store).
    • Use of our the website presupposes the implicit acceptance of the terms below, without any exception, which you must read carefully.
    • Should users not agree with these terms, then they should abstain from using the e-shop and from concluding any transaction with it, otherwise it is considered that they have accepted the terms and conditions of its operation.

 

  1. USE OF TRACKING TECHNOLOGY
    • The Website uses “cookies” and other technologies to identify each visitor/user. Cookies are small text files stored on the hard disk of visitors/users, giving their computers a unique identity allowing them be recognised each time they return to the specific webpage or similar webpages.
    • For further information, please consult the Cookies and Webbeacons Policy and the Personal Data Protection Policy.

 

  1. COPYRIGHT
    • Copyright (including texts, graphics, images, photographs and software) on the content and services of the website that have been or will be uploaded is protected by Greek, EU and international copyright laws, and are exclusively owned by http://store.paokfc.gr/. It is strictly prohibited to copy, reproduce and retransmit this material without the written permission of our company, and is made available to website visitors solely for their personal (not-for-profit or commercial) use.
    • The names, images, logos and distinguishing features that represent the e-store with the PAOK trademark and their products or services are exclusive trademarks of PAOK FC, and are protected by the applicable trademark laws. Their appearance on the website shall in no way be construed as a conveyance or assignment of a license or right to use them, except for those contractually assigned to DIMERA GROUP SINGLE MEMBER P.C..
    • Neither the Website nor any part thereof may be reproduced, copied, sold or commercially exploited for any purpose and in any manner without the express permission of DIMERA GROUP SINGLE MEMBER P.C..

 

  1. GENERAL CLAUSES
    • Visitors to our website agree:
      • to use their actual particulars (surname, name, address, e-mail address) in the contact forms; and
      • to use the site in accordance with the law and fair practice, and to not engage in any action or omission that may damage the website or any other user or networks connected to the site.
    • We reserve the right to freely amend or revise the terms and conditions of transactions concluded in the e-shop whenever it is deemed necessary, and undertake the obligation to inform consumers of any changes through the webpages of this e-shop.
    • In order to acquire any products or services from our website, you must provideDIMERA GROUP SINGLE MEMBER P.C. with certain personal information prior to receiving the card that will allow us to identify and contact you. For further information, please consult the Personal Data Protection Policy that constitutes an integral part hereof.

 

  1. VISITOR LIABILITY AND PROSCRIPTIONS
    • We declare and inform you the content, products and services are provided through the website “AS IS”. In the context of transactions concluded in our e-shop, we shall not be held liable for any further losses caused by the execution or non-execution of orders or delayed execution due to any cause.
    • Users/customers agree and undertake to use the services, information and data of the e-shop as provided by law and based on the rules of good faith and good commercial practice.
    • They are obligated not to use the e-shop for:
      • the dispatch, publication, e-mailing or transmission in any other manner of any content that is illegal for any reason, causing unlawful infringement and damage to us or to any third party or violating the confidentiality and secrecy of information of any person;
      • the dispatch, publication, e-mailing or transmission in any other manner any content that causes infringement of morality, social values, minors, etc.;
      • the dispatch, publication, e-mailing or transmission in any other manner of any content for which users have no right to transmit under the law or the contracts in force (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or covered by confidentiality agreements; 4. the dispatch, publication, e-mailing or transmission in any other manner of any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties of any kind;
      • the dispatch, publication, e-mailing or transmission in any other manner of any content which contains software viruses or any other computer code, files or programmes designed to interrupt, to damage, to destroy the equipment of any computer software or hardware;
      • the intentional or unintentional violation of applicable law or provisions; 7. third party harassment in any way;
      • the collection or storage of personal data about other users.
    • In the context of transactions concluded in the e-shop, we shall not be held liable and are under no obligation of compensation for any losses or damage caused by the cancellation of orders, the non-execution of orders or they delayed execution of orders due to any cause.
    • We cannot guarantee the availability of the products offered on our website, but will notify interested customers on the basis of the availability or unavailability data kept, and, in the event of a change to these data, undertake the obligation to notify customers of non-availability in a timely manner, therefore in this event there is no further liability.
    • We shall in no case be held civilly or criminally liable for any damage (incidental, special or consequential, including without limitation, alternatively and/or cumulatively, loss of profits, data, lost profits, compensation, etc.) that may be incurred by visitors to the e-shop or third parties owing to the operation or not and/or use of the website and/or inability to provide services and/or products and/or information made available through the website and/or any unauthorised third-party intervention in products and/or services and/or information made available through the website. Visitors agree to use the website at their own responsibility.

 

  1. LIMITED LICENCE
    • Under the terms and conditions set forth herein and all applicable laws and regulations, paokfc.gr grants you a non-exclusive, non-transferable, personal, limited right to access, use and display this website and contents.
    • This license does not constitute a title of conveyance to the website and its information and is subject to the following limitations: (1) you must retain all copies of the website and its details, all annotations concerning copyright and other proprietary rights; and (2) you may not modify the website and its details in any way or reproduce or publicly present, or distribute or otherwise use the website and its details for any public or commercial purpose, unless otherwise permitted hereunder.

 

  1. CONFIDENTIALITY STATEMENT
    • Questions, applications completed and e-mail messages in general are treated as confidential.
    • The information provided is used solely to send electronic responses and is transmitted solely to the interested recipient. If requested to do so by the Authorities or if the content of messages is injurious to the website, these messages will be transmitted to the competent Authorities in order to:
      • protect against unauthorized use, unlawful use and abuse of the site in general;
      • protect the security and property of users and consumers;
      • protect our legal rights and assets.
    • The website http://paokfc.gr/ has the right to add to and modify the content or services of the site, as well as the terms of use, whenever it deems it necessary and without prior notice, solely by announcing these actions through the site.

 

  1. ORDER PROCESSING
    • Orders made from within Greek territory and abroad are acceptable. In order for orders made from abroad to be processed, payment must take place using a credit card, Paypal or bank deposit with dispatch of the deposit slip to the company fax number or electronically via e-mail, with confirmation via telephone. Orders are executed during the day, from 09:00 until 17:00, except on Saturdays and Sundays. Orders are sent to the address the customers has indicated using means chosen by DIMERA GROUP SINGLE MEMBER P.C. Orders will be dispatched within seven (7) working days at the latest.
    • For deliveries of our products to foreign countries, you must bear the shipping cost, which is calculated automatically, and any customs duties. Customers who order products for delivery abroad must be aware that packages to be delivered abroad may be opened at borders or customs for control. 
    • In any event, the time of delivery depends on the place of delivery and product availability. Subject to force majeure, DIMERA GROUP SINGLE MEMBER P.C. will make every effort to send you the products as soon as possible.

 

  1. THIRD PARTY LINKS ON THIS WEBSITE
    • The links included in our e-shop lead to pages of the e-shop or, in certain cases, lead users to connect through the e-shop to the websites of third party providers, enterprises etc. These associated sites are not under our control and we shall not be held liable for the content of any such website or any link that may be included in an associated website, or any changes or updates to such websites.
    • We are not responsible for online broadcasts or any form of transmission received from any associated website. We provide these links to our e-shop solely to facilitate its use, and visitors/customers are not obligated to use these links; the fact that they are included in the e-shop does not imply that we approve of or accept their content.

 

  1. PRODUCT AVAILABILITY
    • In the event that an item ordered is unavailable, resulting in increased delivery time,DIMERA GROUP SINGLE MEMBER P.C. will notify the customer of the delay in the delivery of the item. If customers find that the delayed delivery renders the transaction uneconomical, then they may request the cancellation of the order for the specific item. Other items included in the order may be delivered normally.

 

  1. RETURN POLICY
    • Products may be returned with a charge to DIMERA GROUP SINGLE MEMBER P.C.in any event of incorrect execution of the order, i.e. in the event of delivery of an item other than the one ordered or in terms of item or quantity, or in the event that, upon delivery, the packaging of the item is destroyed in its entirety or majority, or in the event that the item is found to be defective. In this event, customers must not accept the product in the first place or request its return following arrangements with DIMERA GROUP SINGLE MEMBER P.C. Products must be returned in the condition in which they were received by the customer.
    • In any event, products to be replaced must be returned with all the documents that accompanied the product (e.g. Retail Sale Receipt etc.) and the full packaging. In the event of product return, and on the condition that the products will have been previously received and checked by DIMERA GROUP SINGLE MEMBER P.C., the money will be refunded to the customer by cancelling the charge on the credit card (if the order was made using a credit card) at the care ofDIMERA GROUP SINGLE MEMBER P.C. or by refunding the cash amount (if the order was made via cash deposit into a bank account).
    • In the event that products are returned destroyed or incomplete,DIMERA GROUP SINGLE MEMBER P.C. has the right to claim compensation from customers, the sum of which will be determined by the condition of the products, and to unilaterally and immediately proceed with fully or partially offsetting this claim against that of the customer. Products that have been personalised may not be returned. Any returns other than those listed above will not be accepted.

 

  1. FORCE MAJEURE
    • If for reasons of force majeure (e.g. poor weather conditions, strikes) we are unable to deliver the merchandise to you within the predetermined period of time (with the exception of cases of unavailable products), we will notify you to that effect as soon as possible in order to allow you to declare if you desire the completion of your order under these conditions.

 

  1. PERSONAL DATA PROTECTION POLICY
    • The protection of your personal data is very important to DIMERA GROUP SINGLE MEMBER P.C. This policy aims at informing you on the information collection practices of DIMERA GROUP SINGLE MEMBER P.C., including the categories of data it may collect, retain and process, the purpose of their collection, the categories of persons to whom the data are communicated and your rights.DIMERA GROUP SINGLE MEMBER P.C. makes every possible effort to protect your personal data, on the condition that the personal data you have provided are true and accurate.
    • For further information concerning the legal framework governing the processing of personal data, the corporate commitments ofDIMERA GROUP SINGLE MEMBER P.C. and your rights, please consult the Personal Data Protection Policy.

 

  1. APPLICABLE LAW - JURISDICTION
    • Any difference or dispute that may arise between DIMERA GROUP SINGLE MEMBER P.C. and visitors/users in the context of use of the Website and/or transaction concluded in the e-Shop shall be governed by Greek Law and shall come under the jurisdiction of the Courts of Thessaloniki.